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General Store FAQs
About Sol le Luna Closet
Who is Sol le Luna?
We are a new online multi-facetted store located in Botswana, offering you home decor, fashion apparel, beauty, gifts and gadgets for every taste and occasion.
No. We operate solely online. Our showroom is located @ Plot 73872, Unit 7B, 36 Square 30, Phakalane.
No. We only sell physical products already available in our storage. Our store is built around the concept of online shopping with delivery to our customers within the shortest period possible.
Pleased contact our team on +267 77 099 996/ 393 6604 or email us at hello@solleluna.co.bw
About online shopping
Is it safe to shop online?
This is a very important question and it is our mandate to ensure the privacy of our customers and safety of payment process. Our website is protected with SSL (secure sockets layer), it is ‘Norton Secured’ and therefore have SSL encryption installed which is represented by an icon of a locked padlock, showing that our web site is safe and secure for online payments.
You need internet browser and your debit/ credit card or alternative payment methods allowable in our store.
Our store is PCI-DSS Level 1 Compliant, making it a safe and secure place to shop online. We do not store any credit or debit card information you provide in our store. To read more about PCI-DSS Standard, please visit http://www.shopify.com/pci-compliant
The first thing to check is if the website is PCI-DSS compliant, check the security level for the store and if the website is “Norton Secured” which is represented by a locked padlock shown on the web store-address when browsing. PCI-DSS level 1 shows the website is safe & secure for payments with your card. It is equally important to be cautious when making online purchases.